Jonathan Dunne received his B.Sc. degree in Computing and Statistics from the Open University, UK, in 2014 and his Ph.D. (Mathematics & Statistics) from Maynooth University in 2018.

He has worked in IBM for over 20 years as a Software Developer, Systems and Performance Engineer, and currently as a Principal Data Scientist.

Jonathan has co-authored over 20 conferences and Journal Papers in Cloud Outage Detection and Network QoS. He is also the holder of 270 software patents. His research interests include Service time Modelling and Queueing Theory. He also holds Level 3 – Distinguished Data Scientist certification from the Open Group.  He is currently a member of the Association for Computing Machinery (ACM).